Case Study - Financial governance reform
The project focused on building a modern, transparent framework that empowered departments to manage budgets efficiently and consistently.
- Client
- Walsall Metropolitan Borough Council
- Year
- Service
- Public Sector, Consulting & Governance

Overview
Facing fragmented reporting processes and outdated budget controls, Walsall Council engaged Thames International to reform its financial governance.
The project focused on building a modern, transparent framework that empowered departments to manage budgets efficiently and consistently.
Thames International’s Role:
- Performed full governance audit and performance benchmarking
- Introduced integrated reporting and forecasting tools
- Trained finance departments on data-driven decision-making
- Implemented a performance dashboard for departmental KPIs
- Supported cultural and operational change management
- Established quarterly fiscal review cycles
“Their disciplined approach to governance reform created lasting improvements across our financial ecosystem.”
- Reduction in council's budget variances
- 35%
- Faster financial reporting turnaround
- 2x
- Improvement in departmental accountability
- 50%
- Compliance with local governance frameworks
- 95%