Case Study - Oracle EBS upgrade & chart of accounts redesign
Croydon’s financial operations were constrained by an outdated Oracle EBS configuration. The lack of a modernized Chart of Accounts created reporting inconsistencies and compliance challenges.
- Client
- London Borough of Croydon
- Year
- Service
- Public Sector, Financial Systems
Overview
Croydon’s financial operations were constrained by an outdated Oracle EBS configuration. The lack of a modernized Chart of Accounts created reporting inconsistencies and compliance challenges.
Thames International worked closely with the council to rebuild its financial foundation, enhance transparency, and modernize its Oracle environment for long-term efficiency.
Thames International’s Role:
- Conducted a complete Oracle EBS diagnostic
- Designed a new Chart of Accounts structure
- Delivered upgrade roadmap aligned with Oracle’s latest standards
- Reconfigured workflows to simplify user experience
- Led stakeholder training and change management sessions
- Deployed phased rollout with minimal disruption
“Thames International brought structure and clarity to our financial processes. Their Oracle expertise made our upgrade seamless.”
Sarah Longworth
Head of Financial Systems
- Faster month-end close
- 40%
- Improvement in budget accuracy
- 1.25x
- Reduction in reporting errors
- 30%
- Local audit compliance
- 100%